Shipping & Delivery Policy

At avoraix.com, we prioritize delivering your orders carefully and quickly. This Shipping Policy details our handling timeframes, delivery expectations, tracking services, and shipping regulations.

1. Delivery Coverage Area

We handle and ship orders exclusively within the United States. Currently, we do not support international shipments or deliveries outside of U.S. territories.

2. Order Processing & Cutoff Times

• Processing Duration: Orders are verified, packed, and prepared for dispatch within 0 to 1 business day (Monday through Friday).
• Daily Cutoff Time: Orders placed before 2:00 PM Eastern Standard Time (EST) begin processing on the same business day.
• Weekends & Holidays: Purchases completed after 2:00 PM EST or during weekends and federal holidays are processed on the following business day.

3. Estimated Transit Times & Rates

Standard shipment arrival typically ranges between 3 to 5 business days after being handed over to the carrier. Exact delivery dates can depend on your local geographic area and carrier route capacity.

Shipping Cost: Free standard shipping is offered on eligible items. Applicable state or local sales taxes are transparently calculated and presented at checkout.

4. Carriers & Package Tracking

We coordinate dispatch through tier-one domestic couriers such as USPS, UPS, and FedEx. As soon as your order leaves our partner fulfillment hub, an automated confirmation email containing a live tracking number will be sent to your registered email address.

5. Order Revisions & Address Changes

If you notice an error in your delivery address, please notify our customer care team immediately. We can update shipping records only before the fulfillment process begins. Once an order is transferred to the carrier, address changes can no longer be processed.

6. Damaged, Lost, or Missing Packages

• Damaged Arrivals: Please inspect your parcel upon arrival. If the contents are damaged during transit, contact us within 48 hours with proof photos so we can send a replacement or resolve the issue.
• Tracking Delays: If your parcel shows no movement for an extended period, please contact support and we will open a direct carrier investigation.

7. Customer Responsibility

Customers are responsible for providing complete, accurate street addresses and delivery instructions. Avoraix is not liable for failed deliveries resulting from incomplete address entries or uncollected packages.