Privacy Policy

This Privacy Policy explains how avoraix.com collects, uses, protects, and handles your personal information when you browse our catalog or make a purchase from our online store.

1. Information We Collect

When you visit or place an order on Avoraix, we collect specific information necessary to fulfill your request:

• Personal Identifiers: Your full name, email address, phone number, shipping address, and billing address provided during order placement.
• Transaction Data: Details related to your orders and invoices (credit card processing is handled externally; we never store complete card numbers).
• Technical Information: Automatically collected details including IP address, browser type, device specifications, time zone settings, and browsing patterns.
• Cookies & Analytics: Interactive tracking technologies used to record user preferences and site engagement metrics.

2. How We Utilize Your Information

We process your data for legitimate e-commerce operations, including:

• Processing payments, arranging shipping, and sending order confirmation updates.
• Providing prompt customer service and technical support.
• Enhancing site navigation, user experience, and mobile responsiveness.
• Protecting our store against potential security threats, spam, and illegal transactions.
• Sending periodic updates or promotional offers (only if you voluntarily opt-in).

3. Payment & Data Security

Payment operations on avoraix.com are facilitated through industry-trusted third-party processors like Stripe. We adhere strictly to PCI-DSS standards, ensuring sensitive financial details are encrypted and processed in protected sandbox environments.

4. Cookies & Preferences

We use cookies to maintain your active shopping cart, remember language preferences, and gather traffic statistics. You retain full control over cookie management through your personal web browser settings.

5. Sharing Information with Trusted Partners

We do not sell your personal data. We only share operational data with essential service providers who help us run our store:

• Payment Gateways (for secure transaction clearance)
• Shipping Carriers & Fulfillment Partners (to deliver physical packages)
• Cloud Hosting & Analytics Infrastructure (to host and monitor site stability)

All partners are legally bound to handle your data securely and exclusively for specified tasks.

6. Your Privacy Rights

Depending on your location, you hold the following rights regarding your personal information:

• Right to Access: Request a record of the personal data we hold about you.
• Right to Correction: Request updates or corrections to incomplete data.
• Right to Erasure: Request permanent removal of your personal records from our databases.

To exercise any of these rights, please email us directly at support@avoraix.com.

7. Data Retention

We retain transaction records only for as long as necessary to complete your order requirements, manage potential returns, and fulfill federal tax or legal obligations.

8. Policy Updates

We may periodically modify this Privacy Policy to stay aligned with legal regulations or functional store enhancements. Any revision will automatically take effect once posted on this page.